Capital One Named “Best Place to Work for Disability Inclusion” by the U.S. Business Leadership Network and American Association of People with Disabilities

Company Receives 100 Percent Score on Disability Equality Index


MCLEAN, Va.August 24, 2017 -- Capital One Financial Corporation (NYSE: COF) announced today that it has been named to the "Best Place to Work for Disability Inclusion" list by the U.S. Business Leadership Network® (USBLN) and American Association of People with Disabilities (AAPD).  Capital One received a 100 percent score on the Disability Equality Index (DEI) for excelling in commitment to inclusive environmental, social and governance policies.


"Capital One is honored to be named a ‘Best Place to Work for Disability Inclusion' for three consecutive years by the U.S. Business Leadership Network and the American Association of People with Disabilities," said Meghan Welch, Chief Diversity and Inclusion Officer at Capital One.  "We are committed to inclusion through our executive-sponsored CapAbilities Business Resource Group with more than 1,000 members and six chapters across the country.  This forum allows associates with disabilities, caregivers of individuals with disabilities and allies to come together to get to know one another, create a support network, conquer stereotypes and extend outreach into local communities.  By celebrating differences and allowing associates to bring their total selves to work, Capital One fosters a workforce that is engaged, creative and capable of delivering innovative products and services to customers."


In partnership with the National Organization on Disability, Capital One developed an initial disability inclusion strategy and launched the CapAbilities Business Resource Group in 2014.  Last summer, the Capital One hosted the USBLN America's Disability Rights Museum on Wheels which traveled across the country to recognize the 25th anniversary of the signing of the Americans with Disabilities Act.  Most recently, Capital One was selected as 2017 "Employer of the Year" for the private sector by CAREERS and the disABLED magazine.


Since the commencement of the DEI, corporate America has significantly advanced efforts to be inclusive of people with disabilities   In fact, the most recent DEI report shows external employee recruitment has become even more inclusive with 95 percent of all companies report having recruitment efforts in place that are specifically geared toward hiring individuals with disabilities; an 11 percent increase since 2014.


 "We applaud those companies that are advancing their disability inclusion efforts across the business," said Jill Houghton, President and CEO of U.S. Business Leadership Network. "Taking the Disability Equality Index is a step within the journey, backed with concrete data and insight.  The release of this report, and the 68 leading companies, challenges other companies to fill in those critical gaps, and realize the possible results by being inclusive to people with disabilities, throughout the workforce, marketplace and supply-chain."


According to the 2017 DEI, companies are also becoming more inclusive internally to employees with disabilities.  Eight-eight percent of reporting companies have a specific disability-focused employee resource group or affinity organization; an 18 percent increase since 2015.  In addition, 86 percent of DEI companies reported a senior executive proactively acts as a champion or sponsor of these resource/affinity groups; a 17 percent increase since 2015.


"American Association of People with Disabilities proudly recognizes this year's top DEI scorers," said Helena Berger, President and CEO.  "On the heels of the 27th anniversary of the passage of the Americans with Disabilities Act, we should all take a moment to celebrate our achievements but also reflect on the fact that employment outcomes for Americans with disabilities have remained unchanged.  Employment is a pathway to the American Dream, and the DEI is an effective, non-punitive tool that builds partnerships between the disability and business communities to ultimately expand employment opportunities for individuals with disabilities and embrace the talents and skills we bring to the workplace.  Working together, we can help ensure no one is left behind or unable to pursue their dream because of a disability."


The 2017 DEI Report dives deeper into the insights of the 2017 DEI results, and serves as a tool for the business community to recognize areas where they can continue to improve their support for their employees with disabilities and learn best practices and policies from other Fortune 1000-scope businesses.  The 2017 DEI Report is public and can be accessed here.






About Capital One

Capital One Financial Corporation ( is a financial holding company whose subsidiaries, which include Capital One, N.A., and Capital One Bank (USA), N.A., had $239.8 billion in deposits and $350.6 billion in total assets as of June 30, 2017. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients through a variety of channels. Capital One, N.A. has branches located primarily in New York, Louisiana, Texas, Maryland, Virginia, New Jersey and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.


About the American Association of People with Disabilities (AAPD)

The American Association of People with Disabilities (AAPD) is a convener, connector, and catalyst for change, increasing the political and economic power of people with disabilities. As a national cross disability rights organization, AAPD advocates for full civil rights for the 56+ million Americans with disabilities.


About the US Business Leadership Network® (USBLN®)

USBLN (US Business Leadership Network) unites business around disability inclusion in the workplace, healthcare, financial, transportation, entertainment, and retail industries. USBLN serves as a collective voice of nearly 50 Business Leadership Network Affiliates across the United States, representing over 5,000 businesses. USBLN has various nationally recognized tools and programs, such as the Disability Equality Index and the leading disability-owned business enterprise (DOBE) certification program, to bridge inclusive companies with people and organizations within the disability community.


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