Alexa, pay my mortgage!
Capital One and Amazon Expand Alexa Skill to include Auto and Home Loans
This past March, with the launch of the Capital One skill for Alexa, Capital One became the first company to allow customers to interact with their credit card and bank accounts through Alexa.
Toda y at the Amazon Developer Education Conference in New York City, Capital One once again brings its customers an industry first, announcing that it is the first company to give customers access to their auto and home loan account information through the Alexa platform.
Customers can save time by easily interacting with their accounts and asking Alexa questions such as:
“Alexa, when’s my next car payment due?”
“Alexa, how much is my next mortgage payment?”
“Alexa, what’s the payoff quote on my truck?”
“Alexa, when is my next mortgage payment due?”
“Alexa, how much more until my motorcycle is paid off?”
In addition, customers can say things like, “Alexa, make a mortgage payment” or “Alexa, pay my car loan” to make a monthly payment through the skill.
If customers with an Alexa-enabled device aren’t yet using the Capital One skill for Alexa, they can enable it in the Alexa app on iOS and Android (or at alexa.amazon.com), and then link their Alexa-enabled device and Capital One accounts using their Capital One username and password. If customers are already using the skill for their checking, savings or credit card accounts, they simply need to add their auto or home loan accounts in the app to get started.
This expansion of the Capital One skill for Alexa is all part of Capital One’s focus to help customers manage their money with confidence, wherever they are. Learn more at https://www.capitalone.com/applications/alexa/.